You're answering the same question all week.
"When's template?" "Did you get my approval?" "What's the total again?" You've answered Patel three times. Anderson twice. It's Wednesday.
For countertop & stone shops
Run your shop from lead to install in one place
UpdatesPad is the operating system for countertop shops — CRM, quoting, jobs, and client updates in one place. Priced by the job, not by who's logged in.
No per-user fees Up and running in days No long-term contracts
app.updatespad.com / pipeline
Active jobs · this week
+ New job
Lead 6
Westbrook kitchen
measure
Quartz · 42 sfTue
Patel master bath
measure
Granite · 18 sfWed
Quoted 4
Anderson kitchen
sent · 2d
Calacatta · 58 sf$4,820
Templated 3
Reyes kitchen
fabricating
Quartzite · 64 sfThu
Installed 5
Doyle kitchen
paid
Quartz · 52 sfMon
Reyes kitchen
Slabs cut, install on Thursday 8 AM. Photos attached.
02 / The problem
Do any of these sound familiar?
If you've been running a countertop shop on QuickBooks, spreadsheets, group texts, and your memory — yeah. Same.
The quote lives in four places.
Drawing's in one app. Pricing's in Excel. PDF went out from Gmail. Customer texted a change. Now you're not sure which version is current.
The team is working off different information.
Mike quoted Anderson for next Tuesday. Install crew is already booked next Tuesday. The office lead doesn't have a login, so she's been guessing all morning.
Half your job is remembering what you promised.
Anderson wanted eased edges. Or was it Patel? You'll figure it out when you pull up the quote. If you can find it.
Yeah, we built UpdatesPad for this. So the work is the only hard part.
03 / What UP does
Four parts. One pad. Built around how a shop actually runs.
Not a generic CRM with a stone skin. Every screen knows what a slab is, what a remnant is, and what "templated" means.
CRM & Pipeline
Leads, quotes, and jobs in one place. Drag a card forward when something moves. Stop losing kitchens to your inbox.
Learn more →Quoting & Design
Slab layouts, seam planning, edge profiles, sinks, remnants. Send a real quote in minutes — not the weekend.
Learn more →Jobs & Scheduling
Templating, fabrication, install — all on one board. Crews see what's next. You see what's late before the customer does.
Learn more →Client Updates
Every customer gets a clean timeline of their job. Auto-posted from your pipeline. They stop calling. Mostly.
Learn more →04 / Pricing
Priced per user
by the job.
Hire your third estimator. Bring the templater out of the field. Onboard your spouse. We don't care — you pay for the jobs that ran, not the logins.
Solo
$79 / month
Up to 10 jobs/month
Best for: shops just getting off spreadsheets.
See plan detailsProduction
$399 / month
Up to 60 jobs/month
Best for: high-volume shops with multiple crews.
See plan detailsSame features at every tier. The only thing that scales is the job count.
Doing more than 60 jobs/month? Talk to us about Enterprise
05 / Built for the trade
Built for countertop shops, not adapted to them.
Most software treats your work like any other job. UP is shaped by it.
A real material catalog.
Quartz, granite, marble, quartzite. Suppliers, slab dimensions, edge profiles. Reuse it across every quote instead of retyping it.
The workflow the trade actually uses.
Lead → quote → approval → order → template → fab → install. Not a generic pipeline you have to bend into shape.
Approvals where they belong.
Customers sign off on seam placement, slab selection, and edge profile before the job moves forward. No “I thought you said eased.”
Quotes the customer can actually read.
A clean PDF with the layout, the line items, and a one-click approval link. Not a wall of cells.
Anderson kitchen · Calacatta Borghini
SLAB #4821-A
Slab 1 · 126" × 63"
Island top
96 × 42
96 × 42
Remnant · 38 × 16 · usable
Counter L
62 × 25
62 × 25
Counter R
48 × 25
48 × 25
Backsplash
48 × 6
48 × 6
Material58 sf
Edge profileMitered, 2"
Sink cutouts1 × under-mount
Cooktop36" gas
Install dateThu Nov 14
Quote total
$4,820
Anderson kitchen · your project
UP / CLIENT VIEW
✓
Oct 28
Quote approved
Calacatta Borghini · 58 sf · $4,820
✓
Nov 02
Slab selected at the yard
3 photos attached
✓
Nov 06
Templated
Mike measured · seam approved by you
●
Nov 12
In fabrication
Cut and edged. Polishing today.
Install
Scheduled — Thu Nov 14, 8 AM
06 / Client portal
One link. Everything your customer needs to see.
Every UP project comes with a clean, private client view. Approvals, photos, timeline, schedule — in one place. Customers see what's happening on their job without calling for it. You stop answering the same three questions.
-
01
Updates that post themselves.
When the pipeline moves, the customer sees it. You didn't have to send a thing.
-
02
No app to download.
Customers click a link in their email and they're in. No password to forget. No install.
-
03
Approvals on the record.
Seam placement, edge profile, slab selection — captured the moment the customer signs off. Not a screenshot of a text thread.
07 / FAQ
The questions we get asked.
The questions that come up before someone decides.
Didn't see your question? Get in touch
What counts as a “job” for pricing?
A job is a project that moves past the quote stage — meaning it became an actual order in UP. Quotes, leads, opportunities, and people in your CRM don't count against your job limit. Only the work that actually became real work does.
What happens if I go over my plan's job count?
We'll flag it before it becomes a problem and talk you through whether you've crossed a tier or you just had a busy month. We don't auto-bill you into a higher plan or cut off your account. We'd rather have the conversation.
Do you really not charge per user?
Yes. Every plan includes everyone in your shop — owner, estimator, office, templater, install crew. Same product, same access, no add-on fees. The only thing that scales with your plan is how many jobs your tier covers.
Can I import my existing customers and quotes?
Yes. You can bulk-import contacts and accounts from a CSV — the kind you'd export from QuickBooks, a spreadsheet, or another CRM. Quotes are typically built fresh in UP since the layout and pricing tools are core to the product, but historical customer data comes with you.
Does UP replace QuickBooks?
No. UP works alongside QuickBooks. When a job goes to invoice, UP pushes the customer and invoice details into your QuickBooks account so you're not retyping anything. The accounting still lives where it lives.
How long does setup take?
A working shop is typically up and running on UP in days, not weeks. We help you import your data, configure your pipeline, and walk through the layout tool. There's no implementation fee and no specialist required.
Get Started
Ready to run the shop with one tool instead of seven?
Tell us a bit about your shop and we'll set up a walkthrough on your kind of jobs.
No sales sequence. No pressure.